Instructions for 5 ways to fix Unknown USB Device (Device Descriptor Request Failed)

Although you have plugged the USB into your computer, the PC still does not display the USB drive information and shows the error message Unknown USB Device (Device Descriptor Request…

Although you have plugged the USB into your computer, the PC still does not display the USB drive information and shows the error message Unknown USB Device (Device Descriptor Request Failed)? If you are having trouble with this problem, find out in this article of apkpure247.com.

Main content:

  1. Try restarting your computer
  2. Check the USB head and USB connection port on the computer
  3. Reinstall USB Driver
  4. Update driver for the device
  5. Make sure the USB you are using is not damaged
fix Unknown USB Device
fix Unknown USB Device

1. Try restarting your computer

One of the simplest ways to fix Unknown USB Device (Device Descriptor Request Failed) error is to restart your computer. Because maybe, during use, the device has a software conflict problem and makes it impossible to connect to peripheral devices.

2. Check the USB head and USB connection port on the computer

When your computer shows an error message, unplug the USB from the computer and check if the connector of these two devices is dirty or stuck with any object.

Check the USB head and USB connection port on the computer
Check the USB head and USB connection port on the computer

After you have cleaned the USB, use a dry cotton swab to clean the USB port on your computer. Or if possible, try plugging your USB into another USB port on the computer to see if the error is fixed or not?

If you have another laptop on that mount, try plugging in the USB. If the USB is still working normally and no error message appears, the problem is probably from your first computer.

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3. Reinstall USB Driver

When you get the Unknown USB Device (device descriptor request failed) error, the USB Driver on your computer is likely having problems. Updating it again would be a solution you should do right now.

Step 1: From the Desktop of your computer, right-click the This PC icon and select Manage.

Step 2: The Computer Management window will immediately be displayed. Now, in the left-hand interface, double-click the Device Manager item.

Step 3: In the right interface, search for Universal Serial Bus controllers and click on it to see all the USB Drivers currently on your computer.

Step 4: At this point, if your USB fails, a message will appear saying Unknown USB Device (device descriptor request failed). Right-click it and select Uninstall.

Step 5: Finally, restart your computer. Normally, the system will automatically analyze and install the new USB Driver for you. What you need to do is try to check if the Unknown USB Device (Device Descriptor Request Failed) error has been completely fixed or not.

Reinstall USB Driver
Reinstall USB Driver

4. Update driver for device

Outdated drivers can also cause USB devices to have unknown USB device errors and not work properly. Updating the Driver to the latest version will fix this situation.

Step 1: Click on the Windows icon located in the lower left corner of the screen, then type the keyword device manager and click on the first correct result.

Tip: You can also quickly open the Run dialog box with the Windows + R keyboard shortcut, type the command devmgmt.msc into the search box and then press the Enter key.

Update driver for device
Update driver for device

Step 2: At this point, the Device Manager window will be displayed. Search and click on Universal Serial Bus Controllers (usually located at the bottom). Then, the system will show you the names of USB devices that are connected to the computer, you just need to right-click on the USB device that appears the error message is Unknown Device and select Update Driver Software.

Step 3: In the next screen, select Search automatically for updated driver software (first line) and wait for the system to automatically update the driver to complete.

Note: During the operation, you need to make sure that the internet connection on your computer is in a stable connection state.

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5. Make sure the USB you are using is not damaged.

You need to make sure that the USB you connect to the computer is still working properly and without minor errors. About the test is very simple, you try to connect it with some surrounding computer equipment or laptop you are using to see if it can operate normally or not.

If it still fails on these computer devices, it’s likely that the USB you are using is currently a “problem”.

Above are the simplest and most effective ways to fix Unknown USB Device (Device Descriptor Request Failed) error that anyone can do at home. If you find the article useful, please share it with your friends and those who need it.